1. Who we are

Clarity Business Solutions LLC provides coaching, consulting, speaking, and leadership development resources, including the Breaking the Bottleneck™ workbook series.

If you have questions about this Privacy Policy, you can contact us at:

Email: pandora@claritybusinesssolutions.com
Website: claritybusinesssolutions.com (and related pages)

2. Information we collect

We may collect the following types of information when you interact with our site or services:

• Contact information – such as your name, email address, phone number, and role when you submit a form or contact us.
• Firm or business information – such as your firm size, industry, and areas of interest when voluntarily provided.
• Communications – the content of messages you send via contact forms or email.
• Website usage data – such as pages viewed, time on site, and general traffic patterns, often collected through cookies or analytics tools.
• Technical data – such as IP address, browser type, and device type, typically in aggregated or anonymized form.

3. How we use your information

We use the information we collect for purposes such as:

• Responding to your inquiries and messages.
• Scheduling and delivering coaching, consulting, or speaking services.
• Providing resources you request (such as workbooks, guides, or email follow-ups).
• Improving our website, offerings, and client experience.
• Sending occasional updates, insights, or invitations related to leadership, trust, and firm growth (only where permitted and where you can opt out at any time).
• Maintaining the security and reliability of our website and systems.

4. Cookies and analytics

Our website may use cookies, pixels, or similar technologies to understand how visitors use the site, improve content, and support basic functionality.

Examples include:

• Remembering basic preferences (such as page layout or language).
• Measuring which pages are visited and how people navigate the site.
• Supporting forms, embedded content, or third-party tools.

You can usually control cookies through your browser settings. Disabling cookies may affect certain features or functionality of the site.

5. When we share information

We do not sell your personal information. We may share information with trusted third parties in limited situations, such as:

• Service providers who help us operate the website, schedule calls, send emails, process payments, or host content.
• Professional advisors (such as legal or accounting support) when reasonably necessary for our business.
• Where required by law, legal process, or to protect our rights or the safety of others.

When we work with service providers, we aim to share only what is reasonably necessary for the purpose and to work with partners who take privacy seriously.

6. How we protect your information

We use reasonable technical and organizational measures to help protect your information from unauthorized access, loss, or misuse. However, no system or method of transmission over the internet can be guaranteed to be 100% secure.

Please be thoughtful about what you choose to share electronically. If you need to discuss particularly sensitive information, let us know and we can determine the best way to proceed.

7. Data retention

We retain personal information for as long as it is reasonably needed for the purposes described in this Privacy Policy, including:

• To respond to your inquiries and maintain a record of our communications.
• To support ongoing coaching or consulting relationships.
• To comply with legal, tax, or accounting requirements.

If you would like us to update or delete your information, you can contact us using the email address listed above, and we will consider your request in line with applicable laws and our business needs.

8. Your choices and rights

Depending on where you live, you may have certain rights related to your personal information, such as:

• The right to access or request a copy of the information we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of your information, where appropriate.
• The right to opt out of certain types of communication (for example, unsubscribe from emails).

To exercise any of these rights, please email pandora@claritybusinesssolutions.com with your request. We may need to verify your identity before making changes.

9. Third-party websites and links

Our website may link to third-party sites (for example, Amazon product pages, scheduling tools, or external resources). We are not responsible for the privacy practices or content of those sites.

If you follow a link to another website, that site’s own privacy policy will apply. We encourage you to review those policies before providing any personal information.

10. Children’s privacy

Our services and website are intended for adults and business professionals. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it where appropriate.

11. International visitors

Clarity Business Solutions LLC is based in the United States. If you access our site or work with us from outside the U.S., your information may be transferred to and processed in the U.S. or other countries that may have different data protection laws than where you live.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we update the policy, we will revise the “Last updated” date at the top.

Significant changes may be highlighted on this page or communicated through other reasonable methods.

13. How to contact us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Clarity Business Solutions LLC
Email: pandora@claritybusinesssolutions.com