1) Information We Collect

We collect information in three main ways: (a) what you provide, (b) what we collect automatically, and (c) what we receive from service providers used to run our business.

a) Information you provide

• Contact details (name, email address, phone number, company name) when you fill out a form, request a download, book a call, or contact us.
• Message content you send to us (for example, questions submitted through a form, email, or SMS).
• Business-related information you share when asking about services (e.g., goals, current tools, and operational details).

b) Information we collect automatically

• Usage data such as pages visited, clicks, referring pages, and approximate location (based on IP).
• Device and browser data such as device type, operating system, browser type, and language.
• Cookies and similar technologies to remember preferences and measure site performance.

c) Information from service providers

We may use reputable tools for scheduling, email delivery, form collection, analytics, and SMS delivery. These vendors may process data on our behalf to provide their services.

2) How We Use Information

We use the information we collect to:

• Provide and improve our website, content, and services.
• Respond to requests and communicate with you (email, phone, or SMS if you opt in).
• Deliver resources you request (downloads, links, confirmations).
• Send updates and marketing communications when you opt in (you can opt out at any time).
• Maintain security, prevent fraud, and protect our rights and property.
• Comply with legal obligations and enforce our agreements.

3) SMS / Text Messaging Privacy & Terms

a) What we collect for SMS

• Your mobile phone number.
• Your opt-in/opt-out status, consent details (date/time/method), and messaging preferences.
• Message content and basic delivery data (e.g., timestamps).

b) What we send and why

If you opt in, we may send texts such as:

• Appointment or scheduling confirmations and reminders
• Customer support responses
• Updates about resources, programs, or offers you requested

c) Required disclosures

• Message frequency: Varies based on your requests and interaction (typically 0–4 messages per month, unless you request more).
• Message & data rates may apply (per your carrier plan).
• Opt out anytime: Reply STOP to unsubscribe.
• Help: Reply HELP for assistance.
• Consent: SMS consent is not required to purchase goods or services.

d) How we honor opt-outs

When you reply STOP (or similar keywords), we will stop sending SMS messages to that number, except where a final confirmation is required by carrier standards.

4) When We Share Information

We may share information in the following limited situations:

• Service providers who perform services for us (hosting, analytics, scheduling, email delivery, form processing, and SMS delivery). They are permitted to process information only to provide services to us.
• Legal and safety reasons (to comply with law, enforce agreements, or protect rights, safety, and property).
• Business transfers (if we’re involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction).

5) Cookies & Analytics

We use cookies and similar technologies to operate the site, remember preferences, and understand how visitors use our pages. You can control cookies through your browser settings. Disabling cookies may affect certain features.

• Essential cookies help the site function.
• Performance/analytics help us understand usage and improve content.

6) Your Choices & Rights

You can:

• Opt out of marketing emails using the unsubscribe link in any email.
• Opt out of SMS by replying STOP.
• Request access, correction, or deletion of your personal information (subject to legal and operational limits).
• Update preferences by contacting us.

Some privacy laws provide additional rights depending on where you live. If applicable, we will honor verified requests in accordance with those laws.

7) Data Security & Retention

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, but we work to minimize risk.

We retain personal information only as long as needed for the purposes described in this policy, including to provide services, maintain records, resolve disputes, and comply with legal obligations.

8) Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

9) Changes to This Policy

We may update this Privacy Policy from time to time. We will revise the “Last Updated” date at the top when changes are made. Your continued use of the site after an update means you accept the updated policy.

10) Contact Us

If you have questions about this Privacy Policy or your data, contact us here:

• Business Name: Clarity Business Solutions LLC
• Email: privacy@claritybusinesssolutions.com (update if you prefer a different email)
• Location: United States

If you are contacting us about SMS, please include the mobile number you used to opt in so we can help faster.